{"id":8837,"date":"2026-05-13T14:03:10","date_gmt":"2026-05-13T12:03:10","guid":{"rendered":"https:\/\/zendr.se\/?p=8837"},"modified":"2026-05-13T14:03:11","modified_gmt":"2026-05-13T12:03:11","slug":"kunderna-ar-med-och-formar-zendrs-nya-portal","status":"publish","type":"post","link":"https:\/\/zendr.se\/no\/blogg\/kunderna-ar-med-och-formar-zendrs-nya-portal\/","title":{"rendered":"Kundene er med og former Zendrs nye portal"},"content":{"rendered":"<p>\u00c5 bygge en ny portal handler ikke bare om teknologi, design og nye funksjoner. For oss i Zendr handler det minst like mye om \u00e5 lytte til de som bruker portalen hver dag: v\u00e5re kunder.<\/p>\n\n\n\n<p>Den 4. og 5. mai gjennomf\u00f8rte vi to demoarrangementer der et antall kunder fikk et f\u00f8rste innblikk i arbeidet med den nye portalen. Hensikten var \u00e5 vise hvor utviklingen er p\u00e5 vei, skape tidlig involvering i prosessen og samle inn tilbakemeldinger som kan gj\u00f8re portalen enda bedre.<\/p>\n\n\n\n<p>Interessen var stor \u2013 totalt deltok rundt 25 kunder per anledning \u2013 og tilbakemeldingene vi fikk inn er allerede p\u00e5 vei inn i det videre arbeidet. Den g\u00e5r videre til kundeservice, salg og tech, og p\u00e5virker b\u00e5de det vi bygger n\u00e5 og det som kommer i neste steg.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-en-portal-bygg-for-er-vardag\"><strong>En portalbygning for din hverdag<\/strong><\/h2>\n\n\n\n<p>M\u00e5let med den nye portalen er \u00e5 gj\u00f8re bedriftsfrakt enklere og smidigere \u00e5 h\u00e5ndtere i det daglige arbeidet. Vi har lenge samlet inn tilbakemeldinger via kundem\u00f8ter, kundeservice og salgsdialoger \u2013 og jo mer den nye portalen tar form, desto viktigere blir deres innspill. Som Zendr-bruker har dere jo et unikt utgangspunkt for \u00e5 se hvordan nye funksjoner faktisk vil p\u00e5virke arbeidet deres.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-det-manskliga-forblir\"><strong>Det menneskelige forblir<\/strong><\/h2>\n\n\n\n<p>Ett \u00f8yeblikk under tirsdagens demo ble v\u00e6rende igjen. Da v\u00e5r administrerende direkt\u00f8r Johan Sund nevnte at Zendr ikke fjerner telefonnummeret \u2013 at dere ogs\u00e5 i fremtiden skal kunne ringe og f\u00e5 hjelp av en ekte person \u2013 ble chatten spontant fylt av hjerter og applaus fra deltakerne.<\/p>\n\n\n\n<p>Det var en god p\u00e5minnelse. Den nye portalen skal gj\u00f8re arbeidet mer effektivt, men ikke p\u00e5 bekostnad av den personlige st\u00f8tten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-feedback-nu-gor-skillnad\"><strong>Tilbakemeldinger gir mening n\u00e5<\/strong><\/h2>\n\n\n\n<p>Den nye portalen lanseres gradvis. F\u00f8rste versjon vil ikke inneholde alt fra start, men det betyr ikke at annen tilbakemelding g\u00e5r tapt. Tvert imot \u2013 jo tidligere vi f\u00e5r innspill, desto mer kan p\u00e5virke b\u00e5de versjon \u00e9n og det som kommer etter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fler-tillfallen-pa-vag\"><strong>Flere anledninger p\u00e5 vei<\/strong><\/h2>\n\n\n\n<p>Vi vil fortsette \u00e5 invitere til demoer etter hvert som arbeidet skrider frem. Formen kan variere \u2013 mindre grupper, st\u00f8rre samlinger eller mer rettede sesjoner avhengig av hva som vises. Har dere synspunkter, sp\u00f8rsm\u00e5l eller \u00f8nsker \u00e5 v\u00e6re med og p\u00e5virke? Ta kontakt \u2013 alle innspill er velkomne.<\/p>\n\n\n\n<p>Vi ser fram emot att visa mer.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vi bygger v\u00e5r nye portal med v\u00e5re kunders innspill og tilbakemeldinger. Ettersom vi kommer lenger i arbeidet, er disse innspillene viktigere enn noensinne \u2013 det handler om \u00e5 forenkle deres hverdag. <\/p>","protected":false},"author":13,"featured_media":8839,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[62],"class_list":["post-8837","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-portal-2-0"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kunderna \u00e4r med och formar Zendrs nya portal - Zendr - F\u00f6renkla din f\u00f6retagsfrakt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zendr.se\/no\/blogg\/kunderna-ar-med-och-formar-zendrs-nya-portal\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kunderna \u00e4r med och formar Zendrs nya portal\" \/>\n<meta property=\"og:description\" content=\"Vi bygger v\u00e5r nya portal med v\u00e5ra kunders input och feedback. 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