{"id":8837,"date":"2026-05-13T14:03:10","date_gmt":"2026-05-13T12:03:10","guid":{"rendered":"https:\/\/zendr.se\/?p=8837"},"modified":"2026-05-13T14:03:11","modified_gmt":"2026-05-13T12:03:11","slug":"kunderna-ar-med-och-formar-zendrs-nya-portal","status":"publish","type":"post","link":"https:\/\/zendr.se\/no\/blogg\/kunderna-ar-med-och-formar-zendrs-nya-portal\/","title":{"rendered":"Kundene er med og former Zendrs nye portal"},"content":{"rendered":"<p>Att bygga en ny portal handlar inte bara om teknik, design och nya funktioner. F\u00f6r oss p\u00e5 Zendr handlar det minst lika mycket om att lyssna p\u00e5 de som anv\u00e4nder portalen varje dag: v\u00e5ra kunder.<\/p>\n\n\n\n<p>Den 4:e och 5:e maj genomf\u00f6rde vi tv\u00e5 demotillf\u00e4llen d\u00e4r ett antal kunder fick en f\u00f6rsta inblick i arbetet med den nya portalen. Syftet var att visa vart utvecklingen \u00e4r p\u00e5 v\u00e4g, skapa delaktighet tidigt i processen och samla in feedback som kan g\u00f6ra portalen \u00e4nnu b\u00e4ttre.<\/p>\n\n\n\n<p>Intresset var stort \u2013 totalt deltog omkring 25 kunder per tillf\u00e4lle \u2013 och feedbacken vi fick in \u00e4r redan p\u00e5 v\u00e4g in i det fortsatta arbetet. Den g\u00e5r vidare till kundservice, s\u00e4lj och tech, och p\u00e5verkar b\u00e5de det vi bygger nu och det som kommer i n\u00e4sta steg.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-en-portal-bygg-for-er-vardag\"><strong>En portal bygg f\u00f6r er vardag<\/strong><\/h2>\n\n\n\n<p>M\u00e5let med nya portalen \u00e4r att g\u00f6ra f\u00f6retagsfrakt enklare och smidigare att hantera i det dagliga arbetet. Vi har l\u00e4nge samlat in synpunkter via kundm\u00f6ten, kundservice, och s\u00e4ljdialoger &#8211; och ju mer nya portalen tar form, desto viktigare blir er input. Som Zendr-anv\u00e4ndare har ju ni en unik att se hur nya funktioner faktiskt kommer att p\u00e5verka ert arbete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-det-manskliga-forblir\"><strong>Det m\u00e4nskliga f\u00f6rblir<\/strong><\/h2>\n\n\n\n<p>Ett \u00f6gonblick under tisdagens demo stannade kvar. N\u00e4r v\u00e5r vd Johan Sund n\u00e4mnde att Zendr inte tar bort telefonnumret \u2013 att ni \u00e4ven fram\u00f6ver ska kunna ringa och f\u00e5 hj\u00e4lp av en riktig person \u2013 fylldes chatten spontant av hj\u00e4rtan och appl\u00e5der fr\u00e5n deltagarna.<\/p>\n\n\n\n<p>Det var en bra p\u00e5minnelse. Den nya portalen ska g\u00f6ra arbetet mer effektivt, men inte p\u00e5 bekostnad av den personliga supporten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-feedback-nu-gor-skillnad\"><strong>Feedback nu g\u00f6r skillnad<\/strong><\/h2>\n\n\n\n<p>Den nya portalen lanseras stegvis. F\u00f6rsta versionen kommer inte inneh\u00e5lla allt fr\u00e5n start, men det betyder inte att \u00f6vrig feedback g\u00e5r f\u00f6rlorad. Tv\u00e4rtom \u2013 ju tidigare vi f\u00e5r in inspel, desto mer kan p\u00e5verka b\u00e5de version ett och det som kommer efter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fler-tillfallen-pa-vag\"><strong>Fler tillf\u00e4llen p\u00e5 v\u00e4g<\/strong><\/h2>\n\n\n\n<p>Vi kommer forts\u00e4tta bjuda in till demos i takt med att arbetet fortskrider. Formen kan variera \u2013 mindre grupper, st\u00f6rre samlingar eller mer riktade sessioner beroende p\u00e5 vad som visas. Har ni synpunkter, fr\u00e5gor eller vill vara med och p\u00e5verka? H\u00f6r av er \u2013 alla inspel \u00e4r v\u00e4lkomna.<\/p>\n\n\n\n<p>Vi ser fram emot att visa mer.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vi bygger v\u00e5r nya portal med v\u00e5ra kunders input och feedback. I takt med att vi kommer l\u00e4ngre i arbetet \u00e4r den inputen viktigare \u00e4n n\u00e5gonsin &#8211; det handlar om att f\u00f6renkla deras vardag. <\/p>","protected":false},"author":13,"featured_media":8839,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[62],"class_list":["post-8837","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-portal-2-0"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kunderna \u00e4r med och formar Zendrs nya portal - Zendr - F\u00f6renkla din f\u00f6retagsfrakt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zendr.se\/no\/blogg\/kunderna-ar-med-och-formar-zendrs-nya-portal\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kunderna \u00e4r med och formar Zendrs nya portal\" \/>\n<meta property=\"og:description\" content=\"Vi bygger v\u00e5r nya portal med v\u00e5ra kunders input och feedback. 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